Terms of Service

1. Agreement to Terms

By accessing our website (econo-roofing.com), requesting an estimate, or engaging Econo Roofing ("we," "us," or "our") for roofing services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website or services. These terms apply to all visitors, customers, and anyone who engages with our business.

2. Services Description

Econo Roofing provides residential and commercial roofing services across Central Valley, California. Our services include but are not limited to:

• Roof installation, replacement, and re-roofing
• Roof repair and emergency roof repair
• Roof maintenance and checks
• Gutter installation and repair
• Solar roofing
• Storm damage assessment and insurance claim help
• Roof cleaning and coating
• Commercial roofing services

We serve homeowners and businesses across Stanislaus, Merced, San Joaquin, Tuolumne, Alameda, Calaveras, Contra Costa, and surrounding counties. Service availability may vary by location.

3. Estimates and Pricing

We believe in transparent, honest pricing. Here is how our estimate process works:

• Free inspections and estimates: We provide free roof checks and written estimates at no cost or obligation.
• Flat-rate pricing: All projects are quoted at a flat rate. The price we quote is the price you pay.
• No hidden fees: We do not charge hidden fees, surprise upcharges, or inflated material costs.
• Written estimates: All estimates are provided in writing and detail the scope of work, materials, timeline, and total cost.
• Estimate validity: Written estimates are valid for 30 days from the date of issue unless otherwise stated.

If unforeseen conditions are found during a project (such as hidden structural damage), we will notify you right away and provide a revised estimate before proceeding with any more work.

4. Scheduling and Cancellation

Once you accept an estimate and schedule your project:

• Scheduling: We will confirm your project start date and provide an estimated finish timeline. Dates may shift due to weather, material availability, or permitting delays.
• Weather delays: Roofing work is weather-dependent. If rain, extreme heat, or other conditions make work unsafe, we will reschedule at the earliest available date at no more cost.
• Cancellation: You may cancel a scheduled project with at least 48 hours notice before the start date. If materials have already been ordered or delivered, you may be responsible for restocking fees.
• Our right to cancel: We reserve the right to decline or cancel a project if we determine that conditions are unsafe, the scope is over our capabilities, or the customer has violated these terms.

5. Warranty Terms

We stand behind every roof we install. Our warranty coverage includes:

• Manufacturer warranties: All roofing materials carry the manufacturer's warranty. As an Owens Corning Platinum Preferred, GAF Master Elite, and CertainTeed Select ShingleMaster contractor, we offer access to the highest tier warranty programs, including coverage up to 50 years.
• Workmanship warranty: We provide a workmanship warranty on all installations. This covers labor and installation defects for the duration specified in your project agreement.
• Warranty conditions: Warranties may be voided if the roof is modified, repaired, or damaged by unauthorized third parties, or if the property owner fails to perform reasonable maintenance.
• Claims process: To file a warranty claim, contact us directly. We will inspect the issue and coordinate with the manufacturer if applicable.

For complete warranty details and coverage options, visit our warranty guide.

6. Payment Terms

Payment terms are outlined in your project agreement. General guidelines:

• Deposit: A deposit may be needed to secure your project date and order materials. The deposit amount will be specified in your written agreement.
• Final payment: The remaining balance is due upon project finish and your satisfaction with the work performed.
• Payment methods: We accept check, cash, and major credit cards. Financing options are available through our financing partners.
• Late payment: Accounts not paid within 30 days of project finish may be subject to collection efforts and applicable interest as permitted by California law.

7. Property Access and Safety

To perform roofing services safely and well:

• Access: You agree to provide our crew with reasonable access to your property, including driveway access for material delivery and equipment staging.
• Preparation: We suggest moving vehicles, patio furniture, and fragile items away from the work area before the project begins. We will advise you on specific preparation steps.
• Safety zones: During active roofing work, certain areas of your property will be designated as safety zones. Please keep children, pets, and visitors away from the work area.
• Clean-up: We perform a thorough clean-up after every project, including magnetic nail sweeps of your yard, driveway, and surrounding areas.

8. Limitation of Liability

To the fullest extent permitted by California law:

• Econo Roofing's total liability for any claim arising from our services shall not go over the total amount paid for the specific project in question.
• We are not liable for indirect, incidental, or consequential damages, including loss of use, lost profits, or damage to property not directly related to our roofing work.
• We are not responsible for pre-existing conditions, including structural deficiencies, mold, or water damage that existed before our work, unless found and included in the project scope.
• Force majeure events (natural disasters, extreme weather, supply chain disruptions, government actions) are beyond our control and may affect project timelines without liability.

9. Insurance and Licensing

Econo Roofing is a fully licensed and insured roofing contractor:

• California Contractor's License: #749551
• Insurance: We carry full general liability insurance and workers' compensation coverage for all employees.
• Certifications: Owens Corning Platinum Preferred Contractor (top 1% nationwide), GAF Master Elite, CertainTeed Select ShingleMaster, GAF Gold Elite.
• In business since 1996: Over 25 years of experience serving Central Valley homeowners and businesses.

10. Dispute Resolution

We are committed to resolving any issues fairly and promptly:

• Direct resolution: If you have any concerns about our work, contact us first. We will inspect the issue and work to resolve it to your satisfaction.
• Mediation: If we cannot resolve a dispute directly, either party may request mediation through a mutually agreed-upon mediator in Stanislaus County, California.
• Governing law: These terms are governed by the laws of the State of California. Any legal proceedings shall be brought in the courts of Stanislaus County, California.
• Contractor's State License Board: You may also contact the California Contractors State License Board (CSLB) at www.cslb.ca.gov or call 1-800-321-CSLB (2752).

11. Changes to Terms

We may update these Terms of Service from time to time. When we make changes, we will update the "Last Updated" date at the top of this page. Continued use of our website or services after changes are posted is your acceptance of the revised terms. We encourage you to review this page sometimes.

12. Contact Information

If you have questions about these Terms of Service or need to discuss any aspect of your roofing project, contact us: