Privacy Policy

1. Who We Are

Econo Roofing ("we," "us," or "our") is a licensed roofing contractor based at 16721 Letteau Ave, Delhi, CA 95315. We serve homeowners and businesses across Stanislaus, Merced, San Joaquin, Tuolumne, Alameda, Calaveras, and Contra Costa Counties. This privacy policy explains how we collect, use, disclose, and protect your personal information when you visit our website (econo-roofing.com), call us, or submit a service request.

2. Information We Collect

We collect the following categories of personal information:

Information you provide directly:

• Name, phone number, email address
• Property address and city
• Service type requested
• Project details and messages you include in our contact forms

Information collected automatically:

• IP address and approximate geolocation
• Browser type, device type, and operating system
• Pages visited, time spent on pages, and referring URL
• Cookies and similar tracking technologies (see Section 7)

Information from third parties: We may receive information from Google Analytics, advertising platforms, and review sites that help us understand how visitors find and use our website.

3. How We Use Your Information

We use the information we collect for the following business purposes:

• To respond to your roofing inquiries and schedule inspections
• To provide estimates, complete roofing services, and communicate about your project
• To process financing applications through our financing partners
• To send follow-up communications related to services you requested
• To improve our website, services, and customer experience
• To comply with legal obligations and protect our legal rights

4. Information Sharing and Disclosure

We do not sell your personal information. We have not sold personal information in the preceding 12 months. We may share your information with the following categories of third parties for legitimate business purposes:

• Service providers: Companies that help us operate our business (website hosting, form processing, email delivery, analytics)
• Financing partners: If you apply for roof financing, your information is shared with our financing partner to process your application
• Material manufacturers: Warranty registration with Owens Corning, GAF, or CertainTeed may require sharing project and property details
• Legal compliance: When required by law, subpoena, or to protect our rights

5. Your California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA):

• Right to Know: You can request the categories and specific pieces of personal information we have collected about you.
• Right to Delete: You can request that we delete personal information we have collected from you, subject to certain exceptions.
• Right to Correct: You can request that we correct inaccurate personal information we maintain about you.
• Right to Opt-Out of Sale: We do not sell your personal information. If this changes, we will provide a "Do Not Sell My Personal Information" link.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of these rights.

To exercise your rights, contact us at econoroofing209@gmail.com or call (209) 668-6222. We will verify your identity and respond within 45 days of receiving your request.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Project records (estimates, contracts, warranty registrations) are retained for the duration of any applicable warranty period. Contact form submissions are retained for up to 3 years unless you request deletion.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies for the following purposes:

• Essential cookies: Required for the website to function (form submissions, navigation)
• Analytics cookies: Help us understand how visitors use our website (Google Analytics)
• Advertising cookies: Used to measure the effectiveness of advertising campaigns

You can control cookies through your browser settings. Disabling certain cookies may limit some website functionality.

8. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including encrypted data transmission (HTTPS), secure form processing, and restricted access to personal data. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our website and services are not directed at children under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, contact us immediately and we will delete it.

10. Third-Party Links

Our website may contain links to third-party websites (review platforms, financing partners, material manufacturers). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing personal information.

11. Changes to This Policy

We may update this privacy policy from time to time. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

12. Contact Us

If you have questions about this privacy policy or wish to exercise your California privacy rights, contact us: